HomeBoxMinderFAQ'sWhat is this Twilio feature?

7.11. What is this Twilio feature?

We have been worked hard on the new versions of BoxMinder, the best Mailbox Notification System around. Having upgraded the software with many new internal features.  One such feature is the integration with Twilio, a trusted global communications company that can be used to send out all of your SMS texts to your customers.  This integration replaces the current service of sending text message to your customer with their powerful platform.  This removes the need to define the SMS service for your customers and uses just their SMS cell number to send out all notifications.  
We know that end users constantly change their cell service carriers and this solves the issue of updating their account with the new carriers.  

Twilio is used by millions of companies around the world, as they send or receive 592 million messages per day. They are tops in the industry and we only deal with the best for our customers.

Let me say that this is a fantastic new feature, but to use it, it comes with an additional cost to you. The fees from Twilio to send the texts are at a cost of only $.0079 per sms message plus $1.00 a month for a phone number to use.  To give you an example, lets say you send out 30 notifications per day, 5 days a week, for the month,  that would be about 650 texts for the month. The total would be an additional cost of $6.13 per month to use the service.  Of course the final cost would depend on the number of sms texts you send out per day/week/month, etc. For that cost, we think it is well worth it to know that your customers are receiving their notifications correctly and without the need to stay on top of everything.  Your time is better served at running your business.

We want to be up front as to what the charges are, so you can make that decision if you would like to use the service or not.  The original SMS sending service option is still in the application if you choose to stay that route.  We know how it to save every dime, and every extra cost needs to be evaluated before making a decision. 

I would like to extend an offer to participate in the use of the new SMS feature in BoxMinder.  We have been testing this option for a good amount of time and have rolled it out. 

To use this new service, you will need to establish an account with Twilio. You can go directly to Twilio - www.twilio.com
and create an account with them.  You will be tasked with creating your own account, which is pretty simple, then selecting a phone number to use to send out your sms text messages.  After you select your funding of the account with a CC#, you will be assigned an ACCOUNT SID, and an AUTH TOKEN, which you will then copy and put into the BoxMinder application.  There is one system option in the BoxMinder application to switch to the Twilio sms message service, then you can put in your Account SID and AUTH TOKEN and that's it.  You will off and running.  

We are exploring the option of becoming a direct partner with Twilio in the future, but this may be a while as their financial requirements for a reseller are a bit out of reach at the moment.

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