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12.2. What does the Support Maintenance license cover?
What does the Support Maintenance license cover?
An active support maintenance agreement ensures uninterrupted access to product notifications and the latest upgrades, downloads and fixes/patches; skilled support professionals by email and online; and an extensive knowledge base of known solutions and self-help capabilities.
Your up-to-date support maintenance agreement gives you the following:
* Keep your product current as new product versions are released @ no cost.
* Re-install on new computers if replacements are purchased.
* Downloads of previous versions if happy with them.
* Windows 10 compatibility.
* Full on-line support for any issues.
* Avoid the hassle and the cost of purchasing new releases as they become available
* Gives you 24x7 access to our StarreSoft Support Portal.