Home → Star Bill of Lading → FAQ's → Virtual Store - Program doesn't see the data location I set

8.1. Virtual Store - Program doesn't see the data location I set

More than likely this is a Windows Security issue that is causing this problem. Windows is not properly using the ads.ini file that is stored in this version, and is probably trying to use a Virtual Store for this particular user. It seems like it is not saving or using the file properly. This has to do with the Windows Permissions.

You will need to manually copy the ads.ini file from the Virtual Store to the Program Files folder for the Bill of Lading folder. This is done by using the Windows File Explorer, and browsing to the C:\Users(the Users Name)\AppData\Local\VirtualStore\Program Files (x86)\Star Bill of Lading

There should be a file in the folder called - ads.ini

Copy that folder and place it into the folder - C:\Program Files (x86)\Star Bill of Lading

Replace what is in that folder and you should be good to go. If you do not have a 64bit machine, then you can skip the (x86) part of the path as displayed above.

FYI, this problem has been solved in the latest version of the software. So, if you would like to upgrade to the latest version, you can do so at no charge if you are current with your Support/Upgrades/Updates maintenance license. If you are not up to date with your support license, the cost for upgrading can be found here: https://www.starresoft.com/bolupgrades.htm. If you choose to do this, let us know and we can send you the information to proceed with this option.

Let me know if this helps and if you have any other questions.