Home → BoxMinder → FAQ's → Can I get any bounced or reply emails sent to my own email address?

6.2. Can I get any bounced or reply emails sent to my own email address?

The answer is Yes. 

If using an older version - as in less than version 5.10 follow the instructions below.  If using 5.10 or greater, you can now obtain this information from inside the software itself as it will check for bounced messages and display them.

To do this you will need to change the Mail From and Reply To email addresses in the system setup to reflect your own email address. To accomplish this task, please follow these instuctions.

Run the program.

Click on the Setup menu on the main screen, then click on System Options.

Click on the Edit menu on the Setup Options screen, then click on Email Setup.

You should be displayed the Email System Setup screen.

Press the following Key Strokes on your keyboard. - Ctrl-V

This should display the Mail From and Reply to email addresses.  Change these two fields to the email address you wish to receive replies and bounced emails to, then click on the Close button.

Now any reply or bounced email will be sent to your own email address, so you can see if there are any issues or replies with emails that are sent out to your customers.