Home → Star Envelope Printer → FAQ's → Program runs but does not show - just waits then disapears

6.1. Program runs but does not show - just waits then disapears

When I installed the program and tried to run it, it looks like it wants to run, but just waits then disappears.

The problem could be the DEP (Data Execution Prevention) option in the system is not allowing this to run.  To correct this, follow the options below.

Click on the Windows Start Button.
Click on the Control Panel
Click on System and Security
Click on the System Selection
Click on the Advanced System Settings
Click on the Advanced Tab
Click on the Performance Settings
Click on the Data Execution Prevention Tab
If the option is set to Turn on DEP for all programs and services except for those I select.  Then you should add Star Envelope Printer Pro to your options.  To do this just follow the options below.
Click on the Add button.  Browse to the folder called Program Files, then Star Envelope Printer Pro, then select STARENV.exe, and click on the Open Button.  Then click Apply, or OK buttons.  This will add the program to the exception list.  Just close the windows and try running the program again.  It should execute now.

Or, you can just change the option to Turn on DEP for Essential Windows Programs and services only.  Then you will need to re-boot and everything should work for you.